Clone Expert for Jira on Atlassian Government Cloud

Clone Expert for Jira is available on Atlassian Government Cloud and can be used by eligible US government organizations and partners operating in this environment.

This page explains availability, eligibility, licensing requirements, installation process, and pricing specifics for Government Cloud.

Is Clone Expert available on Atlassian Government Cloud?

Yes.
Clone Expert for Jira is available for customers using Atlassian Government Cloud.

The app works in the Government Cloud environment under the same functional model as in standard Jira Cloud, with additional platform-specific requirements related to installation and licensing.

What is Atlassian Government Cloud?

Atlassian Government Cloud is a dedicated cloud environment designed specifically for US federal, state, and local government organizations, as well as approved contractors.

It provides:

Data residency in the United States
Compliance with US government security and regulatory requirements
Restricted access and controlled app installation
Separate the infrastructure from the commercial Atlassian Cloud

Who can use Atlassian Government Cloud?

Atlassian Government Cloud is not a general-purpose cloud offering.

It is available only to:

US federal agencies
US state and local government organizations
Approved government contractors working with US public sector entities

Organizations based in Europe, Asia, or other regions cannot use Atlassian Government Cloud, even if they work with public sector customers. Regional government or public-sector deployments outside the US must use standard Atlassian Cloud or Data Center.

Licensing requirements for Clone Expert on the Government Cloud

To use Clone Expert on Atlassian Government Cloud, you must have:

An active Jira Software or Jira Service Management license running on Atlassian Government Cloud
Access to the Government Cloud environment approved by Atlassian
App installation handled through Atlassian or a certified partner

Clone Expert does not require a separate infrastructure or custom deployment beyond the Government Cloud setup.

How to install Clone Expert on Atlassian Government Cloud

Apps cannot be installed directly from the Atlassian Marketplace in Government Cloud.

Installation follows a controlled process:

The Government Cloud environment must already be provisioned by Atlassian
App installation is handled by:
- Atlassian support teams, or
- Certified Atlassian Government Cloud partners
Pricing and installation details are coordinated as part of this process

Why apps cannot be installed directly from the Marketplace

Government Cloud uses a restricted app model to ensure:

Security compliance
Controlled data access
Verified vendor eligibility

This is a platform limitation, not a Clone Expert limitation.

Pricing for Clone Expert on Atlassian Government Cloud

Pricing for apps on Atlassian Government Cloud may differ from standard Atlassian Cloud pricing.

Important notes:

Pricing can include installation and deployment costs
Final pricing is handled through Atlassian or a certified partner
Costs may vary depending on organization size and setup

Clone Expert pricing on Government Cloud follows Atlassian’s Government Cloud commercial model rather than public Marketplace pricing.

Why use Clone Expert on Atlassian Government Cloud?

Using Clone Expert in the Government Cloud allows teams to:

Reuse Jira issues as templates
Clone full hierarchies (Epics, Stories, Sub-tasks)
Preserve links, assets, and relationships
Apply the same controlled workflows used in commercial Jira Cloud
Standardize work creation in regulated environments

All cloning operations respect Government Cloud security boundaries and data handling rules.

How to request access to Atlassian Government Cloud

Access to Atlassian Government Cloud must be requested through Atlassian.

You can start the process here:
👉 Atlassian Government Cloud request form
https://www.atlassian.com/government/contact

Once your Government Cloud environment is active, app availability and installation can be discussed as part of the setup.

Atlassian Government Cloud and FedRAMP Moderate Authorization

Atlassian Government Cloud operates as a FedRAMP Moderate authorized cloud environment.

What does “FedRAMP Moderate” mean?

FedRAMP (Federal Risk and Authorization Management Program) is a US government-wide framework for assessing, authorizing, and continuously monitoring cloud services used by federal agencies.

FedRAMP Moderate indicates that the platform meets security controls suitable for systems that process data where a loss of confidentiality, integrity, or availability would have a serious impact on government operations.

In practice, this means Atlassian Government Cloud has been independently assessed and approved against a standardized set of security requirements defined by the US government.

What FedRAMP Moderate means in practice for users

Using Jira and apps like Clone Expert in Atlassian Government Cloud means:

Verified security controls
The platform enforces hundreds of security controls covering access management, encryption, auditing, logging, and incident response.
US-based data residency
Data is hosted and processed within the United States, in infrastructure approved for government workloads.
Controlled access and change management
Only authorized users, organizations, and vendors can access the environment. App installations and updates follow a controlled approval process.
Continuous monitoring
The environment is subject to ongoing security monitoring and regular audits, not a one-time certification.
Reduced compliance burden for agencies
Agencies can rely on the FedRAMP authorization instead of performing individual security assessments for every cloud component.

What FedRAMP Moderate does not mean

To keep expectations realistic:

FedRAMP Moderate does not automatically make every app compliant by default
Apps must still meet Atlassian’s Government Cloud eligibility requirements.
It does not remove the need for internal security policies
Agencies remain responsible for how data is used and managed within Jira.
It is not available outside the US
FedRAMP applies only to US government environments.

Clone Expert for Jira in a FedRAMP-authorized environment

Clone Expert operates within the security boundaries of Atlassian Government Cloud.

This means:

No external infrastructure is required
No data is transferred outside the Government Cloud environment
All cloning operations respect the same access controls, permissions, and auditability as Jira itself

Clone Expert does not bypass or weaken FedRAMP controls. It works entirely inside the authorized platform.

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